How we help

We don't just advise. We manage the case with you.

From the first complaint to the final outcome, you have a specialist beside you, a clear plan, the right letters and a full record.

How it works

Tell us what's happenedA call or a WhatsApp message is enough to start.
We review the facts and your policyWe check the employee's circumstances, such as service, probation, sick leave or earlier warnings, before anything is done.
You get a step-by-step planWhat to do next, who should do it and what to say.
We draft every letterInvitations, outcomes and appeals, with the right wording at each stage.
We stay with you to the endWe prepare managers for each meeting and keep a complete, dated record.

Informal resolution considered before anything formal
An impartial person to hear each stage, with a different manager for any appeal
Clear terms of reference for every investigation
Witnesses handled fairly and evidence shared
Wellbeing supports offered to the employee throughout
Your own policies, and the Code of Practice on Grievance and Disciplinary Procedures (Statutory Instrument 146 of 2000), followed at every step

We manage a single difficult issue with you, start to finish.

A retainer for businesses with regular employee issues, with no long-term tie-in.

Practical, scenario-based training for your managers, carrying continuing professional development points.

WhatsApp a specialist when something can't wait.

Planning ahead

Tell us what's happening and we'll set out how we'd manage it with you.

Something has just blown up

No queue, no explaining your business from scratch, and the same specialist every time.

087 438 9223